The Nigerian Communications Commission (NCC) has declared that it will tackle consumer centric issues in the telecom eco-system serious despite the threat posed by the Covid-19 pandemic.
This was disclosed in the second quarter meeting of Industry Consumer Advisory Forum (ICAF), being the first virtual meeting of the Forum.
The meeting was held in Commission’s Head Office in Abuja. The commission also promised to increase its partnership with consumer rights advocacy groups in the sector to expand the sphere of consumer education through timely, accurate and adequate information sharing to enhance the level of education of the average telecom consumer.
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Speaking about the new NCC’s plan, the Executive Vice Chairman of the Commission, Prof. Umar Danbatta, through the Director of Consumer Affairs Bureau (CAB), Efosa Idehen, said: “The just-concluded virtual meeting of ICAF speaks to NCC’s commitment to give full expression to the metaphorical.
“Thinking beyond the box’, to get the work done in the face of challenging circumstances, such as the restrictions resulting from the outbreak of COVID-19.
“We are therefore committed to partner ICAF and other stakeholders in the telecom industry to stimulate value-adding conversations that will generate ideas to sustain and advance the relevance of telecommunication as a critical enabler of digital economy”.
The commission also disclosed that all the issues affecting differently-abled people featured prominently at the meeting and promised that such matters will continue to be on the priority list of the Commission.